A TECHNOLOGY training service provided by East London Vision (ELVis) has helped more than 200 people in its first year.
ELVis’ Access Technology Advice and Training Service, which was started in October, 2015, provides vision impaired people with technology support including basic demonstrations of access technology, one-to-one and group training, and help setting up email and social media accounts. It also works with organisations to make their information technology accessible to vision impaired people.
The service has provided more than 50 home visits to help people with issues from mobile phone queries to upgrading to their computers to Windows 10 or doing their weekly grocery shopping online; seen more than 30 people at drop in sessions at libraries; worked with more than 100 people in group settings; and has received more than 35 referrals from sensory teams.
AssistiveTechnology Adviser Graham Page said the service was needed because an increasing number of vision impaired people were using computers, mobile phones and tablets for accessing email, social media and web based content.
“Many of these devices are accessible or they can be made accessible but many blind and partially sighted people are not aware of how this is done,” he said.
The free service can help people choose appropriate technology and provide training on how to use them, and also helps people and organisations who wish to provide accessible services.
Graham said he had advised organisations including libraries on the best ways to help visually impaired people access their services.
The service is available to vision impaired people living in the seven boroughs of East London, Barking and Dagenham, Hackney, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest.
To use the Access Technology Advice Training Service, email Graham Page at firstname.lastname@example.org or phone him on 07779 441 000 or call the ELVis office on 02036 976 464.