IT WILL be easier for blind and partially sighted people to withdraw cash from ATMs when the Post Office rolls out talking cash machines.
The Post Office is launching talking cash machines for blind and partially sighted customers as part of an upgrade to its ATM network.
The speech enabled machines will allow customers to plug earphones into the machines and be verbally guided through their transactions.
They will input their PIN and select the service they require using a numeric option on the keypad.
The introduction of talking cash machines follows the Make Money Talk campaign by the Royal National Institute of Blind People (RNIB), making cash machines more accessible to the 360,000 people in the UK registered blind or partially sighted.
Fazilet Hadi, Director of Engagement at RNIB, said RNIB was delighted the Post Office was rolling out talking ATMs across the UK.
“Making Post Office ATMs accessible to blind and partially sighted people is a significant and welcome development,” Fazilet said.
“For too long people with sight loss have been denied the same independent access to their money that most people take for granted.”
Alan Smith, Payments Director at Post Office, said the Post Office was always looking at how it could improve the services it offers to customers.
“Introducing talking cash machines will mean our ATMs are more accessible for those customers who are blind and partially sighted,” he said.
The Post office has more than 2500 cash machines across the UK, many of which are 24/7.
The upgrade will take place over the next six to nine months.
For more information, visit www.onepostoffice.co.uk
Photo credit: Post Office