Experiences of Personal Independence Payments (PIP) for People with Sensory Loss 2015

June 2015

Dr Liz Ellis, Dr Graeme Douglas and Dr Harriet Clarke, University of Birmingham

People with sensory loss are struggling to apply for the Personal Independence Payment (PIP), a study by the University of Birmingham has found. The paper, ‘Experiences of Personal Independence Payment for people with sensory loss’, revealed that many elements of the application process were inaccessible for people with sensory impairments such as sight and hearing loss.

Key Facts:

  • PIP was found to provide an important contribution to additional costs associated with disability and/or long-term conditions.
  • The application process includes many aspects that are inaccessible to people with sensory impairments.
  • Information from the Department of Work and Pensions was often lacking or inconsistent and the claims process took much longer than planned.

How can this research help?

The study can inform Government on improving accessibility of processes for people with sensory loss. Additionally, the study can prepare a potential applicant for the process of applying for and receiving PIP. It also outlines what to expect in regards to application time frames, the delivery of funds, and how easily the process can be undertaken.


Research Findings: Experiences of Personal Independence Payment (PIP) for People with Sensory Loss – PDF version and Word version.

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