Finding a place at university – results and clearing

Results day can be a great opportunity to celebrate your achieved grades and hard work. Whether you got the grades you wanted or not, here we have everything you need to know about taking those next steps into university.

Achieved your expected results?

If you achieve your expected grades and conditions of your offer(s), the university or college will confirm your place in ‘Track’ (the UCAS application tracking system). You should receive details from the university or college about what to do next and will be able to view your confirmation letter in Track, five to seven days after your place is confirmed.

You can find out more about what your results mean on the UCAS website, ‘Apply and Track’ section here

Better grades than expected?

UCAS has introduced the ‘Adjustment Process’, it is an opportunity for you to consider what and where you would like to study. You can find out more about the Adjustment Process and whether you are eligible on the UCAS website. The Adjustment Process is available for a short time from A-Level results day.

Click here to find out more about the Adjustment Process.

Missed grades

If you haven’t got the grades you were hoping for – don’t panic, there are still options open to you. If you narrowly missed your grade requirements, your preferred course may still be available. Give the university a call, If the course is not full, you may be able to negotiate to secure a place. If the university or college that made you a conditional offer still cannot offer you a place, then you can turn to the UCAS clearing system.

Clearing and Clearing Plus

Clearing is a UCAS service for applicants to apply for university or college places which are yet to be filled. It is available to any UCAS Undergraduate applicant who may not have achieved their expected results or does not hold any current offers.

Clearing is set to take place from 5 July to 19 October 2021 and helps you find another preferred course.

The following video below from UCAS provides a quick and useful guide on how to manage the clearing process.

Alternatively, you can download this full breakdown document on the process of clearing and what to expect.

Clearing Plus

Clearing Plus offers undergraduate applicants a greater opportunity to be placed on a desired course at university or college based on your previous interests.

Click here for a full breakdown of how Clearing Plus works.

Top tips to remember

  • You can always discuss your support needs with a member of the Disability Student Support Team at the university or college.
  • Do not forget to apply for the Disabled Students’ Allowance (DSA) and check if any changes need to be made to your original application.
  • You can get in contact with the Student Support Service at or call our support line on 0203 757 8040.

Further Information

For more information on UCAS Track and Clearing you can visit these helpful pages:

If you have difficulties accessing the UCAS website to complete your application form, or have any questions about the clearing process, you can contact the UCAS Customer Service Team on 0871 468 0468, Monday to Friday, 08:30-18:00 (UK time) and calls from UK BT landline will cost no more than 9p per minute. Calls from mobiles and other networks may vary.

You can also check out our Six steps into Higher Education guide, which provides step by step information and guidance on everything you need to know about going to university; from the UCAS application stage right through to accommodation, funding and additional support that may be available to you during your studies.

Can’t find what you’re looking for? We’d love to hear from you if there are any questions we can answer, or any resources we can produce to help you and other students. You can contact us at, or call us on 0203 757 8040.

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