Need to speak to us?   Use the form below, email us at or call 020 8995 0880.

If you’d like to contact a specific team within TPT, we have listed the email addresses for each of the teams for you to be able to email them directly:


If you are not satisfied with any part of our services, policies or conduct, we want you to tell us. It is our policy to welcome feedback, including complaints, and we look upon this information as an opportunity to learn, adapt, improve and provide better services.  Our Complaints Policy sets out the actions and principles we will follow to resolve concerns and complaints and includes a link to the form in which you would be able to raise a concern or lodge a formal complaint.


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